Esmark Finch ltd, a company incorporated under the laws of Ireland, are committed to protecting and respecting your privacy.

This policy document sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It also explains how we use the information, the situations under which the information may be revealed to others and how we ensure its protection.

This Privacy Policy is amended every so often, so please ensure you review it carefully. This policy is binding to anyone who uses our website.

Any queries about our Privacy Policy should be sent to:

Esmark Finch, Unit 1 Grattan Business Park, Clonshaugh Business & Technology Park, Dublin 17

Phone: 01 894 7910

Email: info@esmarkfinch.ie

How do we collect personal details?

We use specific actions on our website to collect personal information. We collect details when you get in touch with us about our products and services by using our contact forms, enter a competition, sign up for our newsletter or when you register on our site to purchase products or pay online.

What type of information do we collect?

The personal details we are most likely to collect are your name, postal address, shipping address, company details, Product/Service you are interested in, email, IP address and the pages you interacted with on our website and when you did so.

We also will collect any further information that you provide by filling in forms on our website www.esmarkfinch.ie . This includes information provided at the time of contacting us via submitting an online quote, subscribing to our e-newsletter or posting artwork material. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

How do we use your information?

We use information held about you in the following ways:

– To notify you about changes to our service.
– In order to assist you when you request a reset link for your password to our online ordering system
– To process and ship your orders and to process payments made.
– To process any competition entries you may make
– To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
– To ensure that content from our site is presented in the most effective way for you and for your device.
– To carry out our obligations arising from any contracts entered into between you and Esmark Finch.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we may contact you about these by post, telephone (including mobile telephone), social media or e-mail.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Who is able to gain access to your details?

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with current legislation.

All these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

What are your choices?

We need you to opt-in or give prior consent before we can contact you via email, phone or text for marketing and promotional purposes or before you can submit your details with an order. You can also adjust your choices any time you wish by emailing us at info@esmarkfinch.ie

The ways you can access and edit your details:

It is within your rights to ask Esmark Finch for your own copy of the details we hold on you. You can get hold of us to edit, adjust or delete this information at any time and we will ensure we edit or delete your information as efficiently as possible.

How do we protect your information?

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Storing personal information:

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

DATA Breaches:

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Use of ‘cookies’:

As with most websites, Esmark Finch makes use of cookies. These are minuscule parts of information that are stored on your computer’s hard drive by companies that enables them to identify you when you visit the site.

These cookies don’t collect any individual identification data, but rather just statistical insights about the sites you visit and what your online behaviour and patterns are. This actually assists us to improve our user experience and personalise your online interactions. You are able to turn off cookies using your browser settings.

Policy reviews

We consistently update and review our Privacy Policy, and this was last reviewed and updated in May 2018.